Replacement Hardware Request

A few quick steps — we'll get a replacement out to you.

Step 1 · Photo of your receiver ✓ added

Power on a working receiver and bring up the info screen (the one with the QR code) — it looks like this. Take a clear, straight-on photo, then type the two highlighted numbers.

Example receiver info screen — freq and sw highlighted

freq * (the "freq" number)

sw * (the "sw" number)

teamKey (optional)

Encryption key (optional)

Step 2 · What's broken ✓ added

For each item that's broken, enter how many and add photos — take a picture or upload from your phone/computer. One photo if it's one, more if it's several.

Nothing selected yet — enter quantities above.

Describe the problem (if it's not obvious from the photos)

Step 3 · Where to ship it

Already a DigiWrist team? Enter your email and we'll pull your shipping info automatically.

Email *

First name

Last name *

Phone

Team name *

Street

City

State

Zip

We'll verify your team on file and reach out about your replacement.

✓

Got it — your replacement request is in.

A DigiWrist team member will follow up at the email you gave us.